More woes for Sony: 416,000 digital cameras recalled.

Written by Darren Yates
Saturday, 04 August 2007


Sony DSC-T5 digital camera responsible for cuts and scratches due to case faults, free service offered.

It may have been a case of Sony executives thinking the worst is behind it after the fallout from its exploding Lithium-ion batteries but the bad news keeps on coming with the recall of 416,000 Sony DSC-T5 digital cameras.

The recall was instigated after sufficient evidence had come to light that the DSC-T5 bottom case was causing cuts and scratches to users due to the metal coating warping and peeling from the case work.

Sony claims that it has identified an “irreguality” in the initial production phase that affects the stickability of the adhesive used to glue the metal base to the camera chassis. It says that a result, damage to the camera could see the metal base peel away from the chassis.

The company says that only DSC-T5 cameras are affect with serial numbers between 3500001 and 3574100 although it has been reported by InformationWeek that a Sony spokesperson says the recall involves some 416,000 cameras sold in Japan, the US, China and Europe.

Sony has said that it will replace the part free of charge and will cover all costs associated with shipping.

Any DSC-T5 owner whose camera has a serial number in the above range and has paid for any out-of-warranty repairs for this problem will be reimbursed according to Sony’s announcement. Any repair carried out by Sony’s US facility in Laredo, Texas should automatically receive a refund cheque by September 30 this year. Those who don’t receive the automatic reimbursement can fill in a claim form downloadable from Sony’s support website.

This is Sony’s largest recall since its faulty Lithium-ion battery fiasco that affected many of the world’s major notebook computer manufacturers and resulted in the recall of millions of Lithium-ion batteries. Under certain circumstances, the faulty batteries could overheat and create a fire risk.

Source: http://techlogg.com